Privacy Policy

Information We Collect

KxAlgo collects the following information:

• •Account Information: Name, email, country, password hash
• •Trading Setup: MetaTrader platform, account number, broker, server, account size, risk preference
• •License/Permission Data: System access levels, license keys, permission status, access timestamps
• •Support & Communication: Support tickets, messages, notes, feedback
• •Payment Information: Payment status, order history (payment processor handles card details)
• •Platform Activity: Login history, downloads, license checks, system validation attempts

How We Use Your Information

Your information is used to:

• •Create and manage your KxAlgo account
• •Set up access to systems and assign licenses
• •Validate license keys and system permissions
• •Provide customer support and respond to inquiries
• •Prevent fraud, abuse, and unauthorized access
• •Communicate about service updates, changes, or issues
• •Monitor platform security and performance

Payment Processing

Payments are processed by Lemon Squeezy or another third-party payment processor. KxAlgo does not directly collect, store, or process credit card information. Payment processor terms and privacy practices apply. Your card details are processed securely by the payment provider only.

Email Communications

KxAlgo may send you emails related to your account, access setup, license assignment, system updates, support responses, and payment confirmations. You may manage email preferences in your account settings. Opt-out of non-essential emails is available, but transactional emails cannot be disabled.

Data Sharing

KxAlgo does not sell or rent your personal data. Information may be shared with:

• •Service Providers: Email delivery, payment processing, and hosting services
• •Legal Compliance: When required by law or legal process
• •Safety & Security: When necessary to prevent fraud or harm

Data Security

KxAlgo implements security measures to protect your information from unauthorized access, alteration, or disclosure. However, no security system is completely secure. We encrypt passwords and sensitive data where appropriate and maintain secure access controls. You are responsible for keeping your login credentials confidential.

Data Retention

KxAlgo retains your information for as long as your account is active and for a reasonable period afterward for legal, compliance, and operational purposes. If you request account deletion, KxAlgo will remove personal data according to applicable law, though some information may be retained for legal or audit purposes.

Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your information. Contact us to exercise your rights. We will respond to requests according to applicable law.

Changes to This Policy

KxAlgo may update this Privacy Policy at any time. Changes will be posted here with an updated date. Continued use of KxAlgo constitutes acceptance of the updated policy.

Contact

For privacy questions or concerns, contact us at info@kxalgo.com.